Refund policy

Please allow 10 days to process your order for shipping. If you need your order sooner, please contact us at alycia@theartofcaramel.com
For customer support, please email alycia@theartofcaramel.com
Our product is good for 6 months from the date it’s made, we recommend storing it in a cool, dry place
Our product is not vegan, as it contains butter. Most of our flavors are gluten free, with the exception of Mountain Honey Graham. All of our products are manufactured in a facility that also processes tree nuts.
If you receive your order and there’s something wrong with it, we’d love to make it right! Please contact us within 10 days of delivery so we can help!
Custom orders are non-refundable.